Service Update & Realm Status: Unexpected Outage

Hello everyone,

We want to give you a quick update regarding the recent server unresponsiveness and login issues.

Earlier today, we ran into an unexpected crash:

The Cause: Due to a coding error in our newly deployed character render service—which was temporarily hosted on the same hardware as the live realm—the render process leaked memory until it consumed all available RAM, completely choking the server.

Current Status: Because the system became entirely unresponsive, a manual hard restart is required. However, since the server is currently down, login services are also temporarily offline.

The Fix: The coding error has been successfully resolved, and the character render service has been permanently isolated and moved to its own dedicated server so this will never happen again.

As soon as the manual restart is completed, the realm and login servers will be back online. We sincerely apologize for the disruption and appreciate your patience while we get everything stable again. See you back in Azeroth shortly! ⚔️

Update: Services Restored

The server restart has been completed, and both the logon portal and the World of Warcraft realm are fully back online and accepting connections.

Thank you for your patience—jump back in, enjoy the updated 3D Armory integration (3D Character only on desktop version), and let's keep testing! See you in Azeroth. ⚔️